This revision is effective: 10th June 2025

Information we may collect

We may collect the following types of personal and non-personal information:

a. Personal Information

You may voluntarily provide personal information when using our site, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Location/address

  • Any other personal information you choose to provide

b. Automatically Collected Information

When you visit our website, we automatically collect certain information via cookies and analytics tools, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited and time spent

  • Referral source

  • Other diagnostic data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our website and services

  • To respond to your inquiries or requests

  • To personalise your user experience.

  • To send newsletters or marketing communications (with your consent)

  • To improve our site and offerings

  • To comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., pixels, tags) to:

  • Enable website functionality

  • Understand user behaviour

  • Analyse traffic and improve performance

  • Deliver targeted advertisements (if applicable)

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

  • Third-party service providers (e.g., email marketing tools, analytics platforms, payment processors)

  • Business partners, if necessary to fulfil your request

  • Legal authorities, if required to comply with applicable law or to protect our rights

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations.

6. Your Rights

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing communications

  • Object to or restrict the processing of your data

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the contact information below.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include encryption, secure servers, and restricted access.

8. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their policies before sharing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. International Transfers

If you are located outside Ghana, your information may be transferred to and processed in Ghana or others, where data protection laws may differ. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.” Please review it periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Sinetheta Engineering Group Ltd
P.O. BOX CE 11204
business(a)thesinegroup.com
0243 917328